If you run into this issue you might be able to check the search type of the attribute they are wanting to filter on check out the IBM document on how to update this.
http://www-01.ibm.com/support/docview.wss?uid=swg21999428
As an example REPORTEDPRIORITY attribute is Read Only in SR Object. And if you want to update the attribute of REPORTEDPRIORITY to WILDCARD.
Back up your Database. Login to your Database as maximo user. Run update as below.
update maxattribute set searchtype = ‘WILDCARD’ where objectname=’SR’
and attributename=’REPORTEDPRIORITY’update maxattributecfg set searchtype = ‘WILDCARD’ where
objectname=’SR’ and attributename=’REPORTEDPRIORITY’After updating the database you need to stop the application server and re-start.
The search Type will be updated to WILDCARD